Human Service Agency
About Human Service Agency
Human Service Agency, in Watertown, South Dakota, is a community behavioral health center that provides chemical addiction and gambling services. They offer outpatient detox and medication assisted treatment, intensive outpatient treatment, DUI classes, and relapse prevention programs. They prioritize services for pregnant women or women with dependent children as well as individuals using intravenous drugs.
Outpatient detox, also known as ambulatory detox, enables clients to receive evidence-based treatment while continuing to live at home. Treatment is provided by licensed addiction practitioners and a multi-disciplinary team including a psychiatrist, psychologist, social worker, and mental health counselor. Staff may refer clients to other drug rehab providers in the community, as needed.
MAT combines individualized counseling therapies with medications. Human Service Agency offers Methadone, Acamprosate, Disulfiram, Buprenorphine, Naltrexone (Vivitrol) and Suboxone. Staff will administer medications based on each client’s specific symptoms and needs. In addition, individual and family counseling can help individuals unpack the factors that contribute to addiction.
Human Service Agency accepts Medicaid, Medicare, military insurance and private insurance. Contact your provider to confirm benefits as out of network benefits can vary.
| Levels of Care | Detox Service Setting | Programs | Payment Options | Medications Offered | |||
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In outpatient therapy, you’ll attend therapy sessions several times each week while living at home. This is ideal if you have a strong support system and a lower risk of relapse. Outpatient treatment offers flexibility to maintain work, school or family obligations. |
Serenity Hills is a sober living community in Watertown offering residential housing options with structured recovery activities and sobriety expectations. |
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Outpatient detox gives you access to medically supervised withdrawal services while still allowing you to live at home. You’ll attend a clinic for treatment and monitoring. This flexible option is suitable for those with mild to moderate withdrawal symptoms who have strong support systems. |
Medication assisted treatment combines medication and counseling to manage withdrawal and reduce cravings for opioid and alcohol addiction. Medications may include methadone, buprenorphine or naltrexone. MAT is tailored to your needs so you can actively participate in your treatment journey. |
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Teen (13 - 18)
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Adult programs address the substance use and life challenges specific to adults. Therapists can deliver sessions in individual, group and family settings. Services often include job support and life skills training in a structured environment. |
Young adult programs are designed for individuals who are transitioning into adulthood. Topics of discussion typically include identity, independence and peer relationships. Providers may also offer life skills training and career support. |
Senior programs address the unique needs of older adults like chronic pain, grief and isolation. Programs include peer support and medical oversight for age related health concerns. The goal is to improve quality of life and promote sober aging. |
Women's programs offer a safe and supportive space to focus on gender specific issues such as trauma, family roles and mental health conditions. Therapists tailor the sessions to address women's needs and foster empowerment in a healing and nurturing environment. |
Men's programs address substance use while also considering the social pressures, family roles and mental health concerns that are specific to men. You’ll learn healthy coping mechanisms as you build emotional resilience and develop communication skills. |
LGBTQ friendly programs create an inclusive and affirming space for recovery. Treatment is sensitive to issues like discrimination and stigma. You’ll receive support and therapy that respects and acknowledges your unique experiences. |
Military and veteran programs offer specialized support for clients who served in the armed services. Programs focus on reintegration and healing within a structured and supportive environment that acknowledges the unique struggles of military life. |
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Medicaid
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Medicare
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Private Insurance
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Military Insurance
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Self Pay
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Payment Assistance
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Methadone
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Acamprosate
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Disulfiram
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Buprenorphine
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Naltrexone (Vivitrol)
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Suboxone
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Levels of Care
In outpatient therapy, you’ll attend therapy sessions several times each week while living at home. This is ideal if you have a strong support system and a lower risk of relapse. Outpatient treatment offers flexibility to maintain work, school or family obligations.
Serenity Hills is a sober living community in Watertown offering residential housing options with structured recovery activities and sobriety expectations.
Detox Service Setting
Outpatient detox gives you access to medically supervised withdrawal services while still allowing you to live at home. You’ll attend a clinic for treatment and monitoring. This flexible option is suitable for those with mild to moderate withdrawal symptoms who have strong support systems.
Medication assisted treatment combines medication and counseling to manage withdrawal and reduce cravings for opioid and alcohol addiction. Medications may include methadone, buprenorphine or naltrexone. MAT is tailored to your needs so you can actively participate in your treatment journey.
Programs
Adult programs address the substance use and life challenges specific to adults. Therapists can deliver sessions in individual, group and family settings. Services often include job support and life skills training in a structured environment.
Young adult programs are designed for individuals who are transitioning into adulthood. Topics of discussion typically include identity, independence and peer relationships. Providers may also offer life skills training and career support.
Senior programs address the unique needs of older adults like chronic pain, grief and isolation. Programs include peer support and medical oversight for age related health concerns. The goal is to improve quality of life and promote sober aging.
Women's programs offer a safe and supportive space to focus on gender specific issues such as trauma, family roles and mental health conditions. Therapists tailor the sessions to address women's needs and foster empowerment in a healing and nurturing environment.
Men's programs address substance use while also considering the social pressures, family roles and mental health concerns that are specific to men. You’ll learn healthy coping mechanisms as you build emotional resilience and develop communication skills.
LGBTQ friendly programs create an inclusive and affirming space for recovery. Treatment is sensitive to issues like discrimination and stigma. You’ll receive support and therapy that respects and acknowledges your unique experiences.
Military and veteran programs offer specialized support for clients who served in the armed services. Programs focus on reintegration and healing within a structured and supportive environment that acknowledges the unique struggles of military life.
Medications Offered
Amenities
Serenity Hills provides separate housing options including a Women's House and Men's House for recovery residents.
Accreditations
Contact
- Monday 8AM - 7PM
- Tuesday 8AM - 7PM
- Wednesday 8AM - 7PM
- Thursday 8AM - 7PM
- Friday 8AM - 5PM

Patti Croft has content writing experience in several areas, including health and fitness, cybersecurity, and animal care. She is passionate about mental health and addiction treatment and strives to share information that is enjoyable and accessible. She loves reading, consuming too much coffee, and spending time with her friends and pets.

Courtney Myers writes and edits professionally from her home in North Carolina. She holds an MS in Technical Communication from N.C. State University and has worked in proposal management, marketing, and online content creation. She specializes in creating resources related to behavioral health and addiction recovery.
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FAQs
Does Human Service Agency offer medical detox or outpatient detox services?
Human Service Agency provides outpatient addiction services in Watertown, SD, including chemical dependency evaluations, individual counseling, and group counseling. The facility does not offer medical detox; instead, it specializes in outpatient treatment for alcohol and drug addiction. For individuals requiring residential care, the agency operates Serenity Hills, a sober living community with structured recovery housing.
What substances does Human Service Agency treat in its addiction programs?
Human Service Agency treats alcohol and other drug addictions through its outpatient services. The facility provides chemical dependency evaluations and counseling for individuals and families experiencing problems related to substance use. The agency also offers DUI assessments and classes for those with driving-under-the-influence charges or concerns.
What is Serenity Hills and how does it differ from outpatient treatment?
Serenity Hills is a sober living community operated by Human Service Agency for individuals in recovery from alcohol and drug addiction. Unlike outpatient services, Serenity Hills provides residential housing with structured living expectations. Residents are expected to maintain sobriety, participate in recovery activities, and contribute to a respectful living environment. Multiple housing options are available, including separate facilities for women and men.
Does Human Service Agency accept insurance for addiction and mental health services?
Human Service Agency accepts Medicaid, Medicare, private insurance, and self-pay options. The facility also offers payment assistance. Individuals are encouraged to contact the office to verify insurance coverage and benefits before beginning treatment. Payment is typically due at the time of service unless prior arrangements have been made.
What age groups does Human Service Agency serve for addiction treatment?
Human Service Agency provides addiction and mental health services for adolescents (ages 13-18) and adults (18+). The facility also operates gender-specific and age-specific programs within its service offerings. Outpatient addiction services are available in Watertown and surrounding communities including Sisseton, Milbank, and Madison.
Can family members participate in addiction treatment at Human Service Agency?
Yes, Human Service Agency offers family-based care as part of its outpatient addiction and mental health services. The facility provides family counseling alongside individual and group therapy options. This integrated approach allows family members to participate in treatment planning and support recovery efforts alongside the individual seeking care.