Human Service Agency

123 19th Street Northeast, Watertown, SD 57201 | (605) 886-0123

About Human Service Agency

Human Service Agency is a community behavioral health and addiction treatment center in Watertown, South Dakota, offering chemical dependency and gambling addiction services alongside broader mental health care.

The agency provides intensive outpatient treatment, aftercare, relapse prevention and access to medically monitored detox through its Serenity Hills program.

Serving the community since 1974, Human Service Agency delivers evidence based, individualized, whole person care through a multidisciplinary team.

Medically Monitored Detox and Addiction Treatment Programs

Care may begin with medically monitored detox at the related Serenity Hills program, which offers 24-hour medical monitoring, evaluations and discharge planning with typical stays of two to seven days.

From there, clients can step into structured outpatient care.

The adult intensive outpatient program follows a six-week format with group sessions three times weekly, plus individual and family counseling.

Clients benefit from relapse prevention, CBISA, DUI classes and a men’s halfway house providing extended support, vocational access and 12-step meetings.

Quick Facts About Human Service Agency

  • Location: Watertown, South Dakota, with additional offices in Sisseton and Milbank
  • Levels of care: Detox, intensive outpatient, aftercare and a men’s halfway house
  • Who they treat: Adults with chemical dependency, gambling addiction and co-occurring mental health needs; pregnant women who use IV drugs are prioritized
  • Approach: Evidence based, individualized, dignity centered care including CBISA and 12 step philosophy
  • Payment options: Medicaid, Medicare, private and military insurance, self-pay, sliding-fee scale and payment assistance
  • Features: Structured recovery activities, weekday transportation and vocational rehabilitation access

 

Levels of Care

Detox Service Setting

Programs

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Medications Offered

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Accreditations

Accepted Insurance

Medicaid
Medicare

Contact

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(605) 886-0123
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Website
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123 19th Street Northeast, Watertown, SD 57201
  • Monday 8AM - 7PM
  • Tuesday 8AM - 7PM
  • Wednesday 8AM - 7PM
  • Thursday 8AM - 7PM
  • Friday 8AM - 5PM
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Detox.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Human Service Agency.

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FAQs

Does Human Service Agency offer medical detox or outpatient detox services?

Human Service Agency provides outpatient addiction services in Watertown, SD, including chemical dependency evaluations, individual counseling, and group counseling. The facility does not offer medical detox; instead, it specializes in outpatient treatment for alcohol and drug addiction. For individuals requiring residential care, the agency operates Serenity Hills, a sober living community with structured recovery housing.

What substances does Human Service Agency treat in its addiction programs?

Human Service Agency treats alcohol and other drug addictions through its outpatient services. The facility provides chemical dependency evaluations and counseling for individuals and families experiencing problems related to substance use. The agency also offers DUI assessments and classes for those with driving-under-the-influence charges or concerns.

What is Serenity Hills and how does it differ from outpatient treatment?

Serenity Hills is a sober living community operated by Human Service Agency for individuals in recovery from alcohol and drug addiction. Unlike outpatient services, Serenity Hills provides residential housing with structured living expectations. Residents are expected to maintain sobriety, participate in recovery activities, and contribute to a respectful living environment. Multiple housing options are available, including separate facilities for women and men.

Does Human Service Agency accept insurance for addiction and mental health services?

Human Service Agency accepts Medicaid, Medicare, private insurance, and self-pay options. The facility also offers payment assistance. Individuals are encouraged to contact the office to verify insurance coverage and benefits before beginning treatment. Payment is typically due at the time of service unless prior arrangements have been made.

What age groups does Human Service Agency serve for addiction treatment?

Human Service Agency provides addiction and mental health services for adolescents (ages 13-18) and adults (18+). The facility also operates gender-specific and age-specific programs within its service offerings. Outpatient addiction services are available in Watertown and surrounding communities including Sisseton, Milbank, and Madison.

Can family members participate in addiction treatment at Human Service Agency?

Yes, Human Service Agency offers family-based care as part of its outpatient addiction and mental health services. The facility provides family counseling alongside individual and group therapy options. This integrated approach allows family members to participate in treatment planning and support recovery efforts alongside the individual seeking care.

Get Help Today Phone icon 800-912-9395