Cape Fear Valley Health System Roxie Center Claimed

About Cape Fear Valley Health System Roxie Center

Behavioral Health Services of Cape Fear Valley offers a variety of comprehensive services. Our services include Walk-In Screening and Triage, Outpatient care for children and adults, 24/7 Crisis Evaluation Services, Roxie Avenue Detox Center, Emergency Psychiatric Care and In-patient Services. We also provide care at the Sleep Center and the Stephen A. Cohen Military Family Clinic at Cape Fear Valley.

The Behavioral Health Service Line is accredited by The Joint Commission and licensed by the state of North Carolina. We are staffed by psychiatrists, psychologists, licensed psychological associates, clinical social workers, psychiatric nurses, licensed professional counselors and other mental health professionals. Our highly qualified professionals take a team approach to improving mental wellbeing.

Policies

As Our Patient, You Are Responsible For:

• Following Health System rules and regulations affecting your care and conduct.
• Providing a complete and accurate medical history, to the extent that you know.
• Reporting changes in your general health status, symptoms or allergies to your caregiver.
• Immediately reporting any allegations of abuse, neglect, harassment, or exploitation to the physician or nurse in charge, Corporate Risk Management, Patient Relations or Administration.
• Reporting if you do not understand the planned treatment or your part in the plan.
• Following the treatment plan you have agreed to, including teaching from nurses and other health personnel. If you do not follow the plan of care, you are responsible for the resulting outcome.
• Keeping appointments.
• Treating others with respect.
• Providing us with correct and timely information about your sources of payment and ability to pay.
• Respecting the belongings and the rights of others.
• Assisting in the control of noise and the number of visitors in your room.
• Asking the doctor or nurse what you may expect regarding pain management, discussing pain relief options and giving input into the plan. You also need to ask for relief when pain begins and tell the doctor or nurse if pain is not relieved.
• Providing a copy of any Advance Directives that you have.  If a copy is not available, please tell staff about your wishes regarding care.