Medical City Mental Health & Wellness Center – Frisco

5680 Frisco Square Boulevard, Frisco, TX 75034 | (469) 535-8000

About Medical City Mental Health & Wellness Center – Frisco

Medical City Mental Health and Wellness Center is a behavioral health hospital that used to be called Haven Behavioral Hospital. It’s located in Frisco, Texas. They treat a wide range of conditions and needs here including drug and alcohol addiction with detox and other treatment stages.

For a lot of people with addiction the first step in recovery is detox. The type of detox you need will depend on factors like the substances you’re detoxing from and how advanced or severe your addiction is. If your detox has risks, they might offer you medically supervised detox. At this facility, that means you’ll have inpatient care around the clock to monitor your health during your detox and to manage your withdrawal symptoms.

As you get started with detox, you’ll also be able to begin your addiction treatment. This facility has multiple levels of care for after your detox. That includes a partial hospitalization program (PHP) for adults where you live at home or in sober living housing and you come to the facility for treatment for several hours every weekday. They also have the next step down which is an intensive outpatient program, or IOP. They offer IOP for adults or adolescents.

I think it’s valuable that this facility isn’t just an addiction treatment center, but a mental health center, too. This lets them stabilize and treat any mental health conditions you may have on top of your addiction.

Unfortunately, the client reviews for this treatment center aren’t very encouraging. A lot of clients and their family members say that the staff treats them poorly, and that their medications aren’t managed well. Clients have complaints about the quality of care here as well as the communication from the facility.

Levels of Care

Detox Service Setting

Programs

Payment Options

Amenities

Accreditations

Contact

Phone icon
(469) 535-8000
Globe icon
Website
Location icon
5680 Frisco Square Boulevard, Frisco, TX 75034
Written by: Nikki Wisher

BA

Nikki Wisher is an Atlanta-based content writer with over a decade of experience specializing in health and wellness. While she spends most of her days writing about various aspects of health, from addiction recovery to fitness to skin care, she also writes content in many other areas like photography, beauty, and marketing. Her passion project is her inclusive running blog, forallrunners.com.

View Profile

Reviewed by: Peter Lee

PhD

Peter W.Y. Lee is a historian with a focus in American Cold War culture. He has examined how popular culture has served as a coping mechanism for the challenges and changes impacting American society throughout the twentieth century.

View Profile

Nearby Detox Centers

Search by Texas Cities

FAQs

Does Medical City Mental Health & Wellness Center in Frisco treat substance use disorders?

Yes, the facility treats co-occurring substance use disorders as part of its dual diagnosis program. Medical City Mental Health & Wellness Center provides inpatient and outpatient behavioral health services for adults and adolescents ages 12 and older, with specialized dual diagnosis tracks available alongside treatment for mental health conditions.

What levels of care does the Frisco Mental Health & Wellness Center offer?

Medical City Mental Health & Wellness Center in Frisco offers a full continuum of care including inpatient hospitalization, partial hospitalization programs (PHP), and intensive outpatient programs (IOP). The facility also provides 24/7 psychiatric emergency department access for urgent behavioral health needs.

Does Medical City Frisco have specialized programs for women or trauma?

Yes, the facility offers a dedicated trauma program for women as part of its inpatient services. Medical City Mental Health & Wellness Center also provides specialized programming for seniors, first responders, and other populations, with multiple treatment tracks available based on individual needs.

What mental health conditions does Medical City Frisco treat during inpatient care?

The inpatient programs at Medical City Mental Health & Wellness Center treat depression, anxiety, bipolar disorder, post-traumatic stress disorder (PTSD), psychosis, and co-occurring substance use disorders. The facility’s Adult Unit addresses medical and somatic conditions alongside dual diagnosis needs.

Does the Frisco Mental Health Center provide emergency psychiatric services 24/7?

Yes, Medical City Mental Health & Wellness Center operates a psychiatric emergency department with 24/7 access to specialized care for urgent behavioral health needs. This allows immediate evaluation and treatment for individuals experiencing acute mental health or co-occurring substance use crises.

Get Help Today Phone icon 800-779-4314